Last Updated: May 2, 2026
Brand Name: LIORVEN
Website Address: www.liorven.com
Thank you for visiting LIORVEN (hereinafter referred to as “this website,” “we,” or “our”). We understand the importance of privacy to you and are committed to protecting the personal information you provide to us when using this website. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, register for an account, place an order, or interact with us.
I. Information We Collect
To provide you with products and services, we may collect the following types of information:
Information You Provide Directly
Account Information: Name, email address, mobile phone number, login password.
Order Information: Shipping address, billing address, payment information (such as the last four digits of your credit card number; full payment details are processed by third-party payment providers), products purchased, and quantities.
Communication Information: Any content you provide when contacting customer service (such as questions, photos, or comments).
Information Collected Automatically
When you visit this website, the system may automatically record the following technical information:
Device Information: IP address, browser type and version, operating system, device identifiers.
Usage Data: Pages viewed, links clicked, time and duration of visits, and shopping cart activity.
Information from Third Parties
Transaction status information provided by payment service providers (such as PayPal, Stripe) to complete transactions.
Delivery status updates provided by logistics service providers.
Social media platforms (if you log in via a social media account).
II. How We Use Your Information
We use your information for the following purposes:
To process and ship your orders, and to send order status notifications.
To manage your account and provide customer support and after-sales service.
To improve website functionality and user experience (e.g., analyzing traffic, optimizing pages).
To send you marketing communications (only if you consent to receive them), such as new product notifications and promotional offers. You may unsubscribe at any time via the unsubscribe link in the email.
To prevent fraud, ensure transaction security, and comply with legal obligations.
III. Information Sharing and Disclosure
We do not sell or rent your personal information. We disclose your information to third parties only when necessary for the following purposes:
Service Providers: To assist us in operating our website, processing payments, shipping orders, and analyzing data (e.g., Shopify, Google Analytics, logistics companies). These parties may access your information only to the extent necessary to provide their services and are bound by confidentiality obligations.
Legal Requirements: To comply with laws, regulations, court orders, or government requests that require the disclosure of your information.
Business Transfers: If LIORVEN is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the assets. We will notify you in advance.
IV. Cookies and Similar Technologies
We use cookies and similar tracking technologies (such as pixel tags) to:
Remember your shopping cart contents and login status.
Analyze website traffic and user behavior.
Provide personalized recommendations (such as “You may also like”).
You can disable cookies through your browser settings, but this may prevent certain features (such as placing orders or logging in) from functioning properly. For more details, please refer to our [Cookie Statement] (if available).
V. Data Security
We employ industry-standard security measures (such as SSL-encrypted transmission, access controls, and regular security scans) to protect your personal information. Please note, however, that no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we will do our best to protect your data.
VI. Your Data Protection Rights
Depending on the applicable laws in your region (e.g., the EU, California, China, etc.), you may have the following rights:
Right of Access: Request a copy of the personal information we hold about you.
Right to Rectification: Correct inaccurate personal information.
Right to Erasure: Request the deletion of your information under certain circumstances (e.g., when it is no longer necessary for the original purpose).
Right to Restrict Processing: Suspend the processing of your information.
Right to Data Portability: To receive your information in a structured format and transmit it to another controller.
Right to Object: To object to our processing of your information for direct marketing purposes.
How to Exercise Your Rights: Please contact us using the contact information below. We will respond within a reasonable timeframe as required by law (typically 30 days).
VII. Children’s Privacy
This website is not intended for children under the age of 16 (or the local legal age of majority). We do not knowingly collect personal information from children. If you discover that we have inadvertently collected such information, please notify us so that we may delete it promptly.
VIII. Cross-Border Data Transfers
If you are located in the European Union, the United Kingdom, or similar regions, your information may be transferred to and stored in countries or regions where we and our partners are located (e.g., the United States, China). We will ensure that such transfers comply with applicable legal requirements (e.g., by using standard contractual clauses).
IX. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any material changes (such as changes to the purposes for which information is collected) will be communicated to you via a website announcement or email. The “Last Updated” date displayed at the top of the policy will be updated accordingly. By continuing to use this website, you agree to the policy in effect at that time.
X. Contact Us
If you have any questions or complaints regarding this Privacy Policy or our data processing, or if you wish to exercise your rights, please contact us via the following methods:
LIORVEN Privacy Team
Email: support@liorven.com
We take your privacy concerns seriously and will strive to respond to you within 5–10 business days.