📦 Shipping & Delivery

⏱️ Order Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has shipped.

🇺🇸 Domestic Shipping (USA)

We ship from our US warehouses. Delivery times and costs are listed below:

🌎 International Shipping (Outside USA)

We ship to many countries and regions worldwide. For all orders outside the United States, we offer one standard international shipping option:

❕ Please note: Free shipping offers apply only to domestic (USA) orders.

🛃 Customs, Duties & Taxes

International shipments may be subject to import taxes, customs duties, and handling fees levied by the destination country. These charges are the customer's responsibility and are not included in the shipping cost you pay at checkout. We are not responsible for delays caused by customs clearance. Please contact your local customs office for more information before placing your order.

📬 Tracking & Delivery Issues

Once your order ships, you will receive an email with a tracking number. For international orders, tracking may have limited updates after the package leaves the US. If your package is lost or significantly delayed, please contact our support team.

📍 Incorrect Address

You are responsible for providing the correct shipping address at checkout. If you realize an address error after placing your order, please email us within 2 hours of placing the order. We cannot modify addresses once the order has been processed.

🔄 Returns & Refunds

For returns, please refer to our separate Return Policy page. Return shipping costs for international orders are the customer's responsibility.